Xiao Zhao joined the company right after graduating last year, and his first position was as a CNC lathe operator. He worked quickly, but he had one flaw-he was impatient.
First Time He Got Scolded: He was machining a batch of guitar tuning peg screws. To boost efficiency, he increased the feed rate by 15%, but as a result, the surface finish dropped by one grade. After inspecting the sample parts, Old Zhou said to Xiao Zhao, "Look at these machining tool marks-a guitarist's fingers will feel them. Why would anyone buy your product?" In the end, the entire batch had to be remanufactured.
Second time he was scolded: While machining bolts for go-kart wheel hubs, he mixed raw materials from different batches together. When quality control discovered this, the entire batch was set aside for individual re-inspection. His supervisor told him, "There are subtle variations in trace elements between each batch of titanium alloy. Mixing materials means inconsistent performance. What if one bolt installed on a go-kart wheel hub fails?" He hung his head in disappointment, saying nothing.
The third time he was reprimanded: This time, Xiao Zhao felt wronged-he had clearly followed the drawings correctly, but the customer reported that the depth of the countersink at the head was 0.05 mm too shallow. Upon investigation, it turned out the client had revised the blueprints but failed to update them in a timely manner. Xiao Zhao thought he wasn't to blame this time, but the plant manager said, "Why didn't you take the initiative to call and ask when you noticed something was off? Drawings are static, but communication is dynamic."
After these three "scoldings," Xiao Zhao was like a different person. This year, he proactively suggested posting a "Three-Question Checklist" next to every machine tool: "Are the parameters correct? Is the batch number correct? Have you confirmed it?" Now the entire workshop is using it. Xiao Zhao said, "The first two times I was scolded were because I was lazy; the third time was because I wasn't flexible enough. Now I know that to make a good product, you can't be afraid of going the extra mile-you have to check more often, think more deeply, and always examine the product from the user's perspective."
I believe that as long as every one of our employees maintains this attitude-constantly learning, continuously correcting their shortcomings, and constantly improving-everyone's capabilities will grow stronger, and our products will become better and better.